Shipping policy
At macramebyshivani.com, we are committed to delivering your orders in a timely and reliable manner. Please read our Shipping Policy carefully before placing your order.
1. Processing Time
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All orders are processed within 2–5 business days after receiving payment.
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Orders are not processed, shipped, or delivered on weekends or public holidays.
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In case of high order volumes or unexpected delays, we will notify you via email.
2. Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Delivery times vary depending on your location and the courier service. Estimated delivery is:
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Domestic (India): 5–10 business days
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3. Order Tracking
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Once your order has shipped, you will receive a confirmation email with tracking details (if available).
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Please allow up to 48 hours for tracking information to become active.
4. Delays & Responsibility
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We are not responsible for delays caused by courier services, customs clearance, or factors beyond our control.
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Risk of loss or damage passes to you once the package is handed over to the shipping carrier.
5. Wrong Address Disclaimer
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Customers are responsible for providing the correct shipping address at checkout.
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We are not liable for orders shipped to an incorrect or incomplete address provided by the customer.
6. International Shipping (if applicable)
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International customers are responsible for any customs duties, import taxes, or fees levied by their country.
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We are not responsible for delays or costs caused by customs processes.
7. Contact Us
If you have any questions about your order or shipping, please contact us at:
📧 Email: macramebyshivani@gmail.com
📞 Phone: +91 96185 66038
🌐 Website: