Refund policy

Thank you for shopping with us. Please read our No Refund Policy carefully before making your purchase.

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1. All Sales Are Final

All products/services sold on our store are considered final sale. We do not offer refunds, returns, or exchanges for any reason, including but not limited to:

• Change of mind

• Incorrect purchase

• Finding a lower price elsewhere

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2. Damaged or Defective Products

We take great care to ensure that our products are delivered in perfect condition.

• If you receive a damaged or defective item, please contact us within 2 days of delivery at macramebyshivani@gmail.com.

• We may, at our discretion, provide a replacement or store credit.

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3. Digital Products & Services (if applicable)

For digital downloads, subscriptions, or services, once access has been granted or the product has been delivered, no refunds or cancellations are permitted.

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4. Customer Responsibility

Please carefully review your order before completing checkout. It is the customer’s responsibility to ensure the correct product, size, quantity, and shipping details are provided.

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5. Contact Us

If you have any questions, please contact us at:

📧 Email: macramebyshivani@gmail.com
📞 Phone: +91 96185 66038
🌐 Website: https://macramebyshivani.com/